Product FAQ

Can I save my campaigns and use them later as a template?
Yes, you can! You can access your templates menu to find where they are saved

How can I find all users who have access to my campaigns?
Click your profile icon on the bottom left of the editor and in the side menu, click “Teams” and you can access and find all team members who have access to your campaigns.

Where are my API keys?
Click your profile icon on the bottom left of the editor and in the side menu, click “API Tokens” and you can access and find all API tokens you have created.

Can I integrate Vocads with other tools like Airtable, Docs, etc?
As of now, Vocads can be integrated into Presta Shop and Shopify. But soon enough, you can integrate Vocads with other tools.

Can I modify my campaign details after creation?
Yes! You can modify your campaign by changing links, campaign activity, etc.

For how long can I set my campaign active?
With the campaign activity option, you can limit your campaign activity to the days you prefer. If not, the campaign remains active forever.

How can I preview or test my campaign?
After creating your campaign, move to the bottom left corner and you can find an eye icon. The preview icon helps you preview your campaigns before publishing.

How can I disconnect nodes between elements in a campaign?
Zoom into the connection that you would like to disconnect. You would find dots on both ends of the element. Put your mouse over the element and you would find the 4 arrow mouse. Click on the end and click backspace

Where can I find the widget setup script?
Click your profile icon on the bottom left of the editor and in the side menu, click “Widgets” you can access and find all widgets for the domains the campaign is created

How can I export my reports?
Go to your reports page in a campaign and on the right side, you can find the export icon. You can export your reports as a CSV or PDF